How Novant Health Was Able To Open A Large Infusion Center With A Small Waiting Room
October
27

How Novant Health Was Able To Open A Large Infusion Center With A Small Waiting Room

 October 27, 2021 

Online


Like most health systems, Novant Health’s branches struggled to align an unpredictable pattern of demand for appointments with a limited supply of physicians, staff, equipment, and infusion centers. The center was experiencing operational challenges, like:

A daily “midday” crunch of high patient volume

Lack of available resources

Patient dissatisfaction due to high wait times

Overworked nurses from patient bottlenecks

Hear about the steps taken to streamline their infusion center waiting room in order to quickly see patients using iQueue and walk away with next steps to replicate at your cancer program or practice.

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