Published by
@ShahidNShah
@ShahidNShah
August 10, 2021
It is an online event.
From record enrollment numbers, the shift to digital channels, work-from-home adoption, to evolving member needs and expectations, our industry has gone through a dramatic transformation. While the trends can be daunting, we’ll look at them from the lens of opportunities to create easier member experiences and boost meaningful engagement.
Join fellow member-centric leaders in this interactive and engaging conversation on customer experience (CX) strategies that help members get the care they need and feel valued – building long-term loyalty and a healthier bottom line.
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August 10, 2021
It is an online event.
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