Maximize the Value of Healthcare Collaboration Tools with Proper Configuration

Collaboration tools such as Microsoft Teams, Google Workspace and Cisco Webex can help clinicians and healthcare organization staff communicate with patients, care teams, external specialists and other departments or team members quickly and effectively. However, configuring these workplace collaboration tools can bring on a flood of IT challenges for organizations.“Many organizations fail to adjust their policies and procedures to reflect the use of these tools,” says James Stanger, chief technology evangelist for CompTIA, which provides training and certifications to IT professionals. “In the best possible world, a collaboration tool complements and extends the positive elements of an organization’s communication culture.”