"Removing Pebbles": Why CIOs Believe Changes Don't Have to Be Big to Make an Impact

It’s not about bringing technology solutions forward, but about “being able to drive thoughtful dialogue with our partners,” said our panelists during a discussion about the CIO’s role in communicating the value of IT, why numbers aren’t always important, and the initiatives that shouldn’t be overlooked.  In a successful organization, is IT responding to requests from business leaders, or are CIOs presenting ideas to the business to help improve efficiency and usability? Or is it a combination of the two? It’s a debate as old as time — or, at least, as old as the dawn of IT departments. What’s far more important are the conversations taking place, which revolve largely on what can be done to ease the burden of providers. “In many cases, not only is IT at the table, IT is the table,” said Bradd Busick, SVP and CIO at MultiCare Health System, during a panel discussion.