4 Keys to a Sustainable and Scalable Telehealth Platform

Virtual care may be an integral part of the so-called "hospital of the future," but that doesn't mean health systems and hospitals can just throw together any old tech platform and see it work. If you build it, they won't necessarily come.Like any new idea or technology, virtual care needs a sound business plan.For David Higginson, EVP and Chief Innovation Officer at Phoenix Children's Hospital, the challenge lay in creating a sustainable telehealth platform that would meet the needs of their pediatric patients and families, improving clinical outcomes and long-term care concerns.In describing their strategies and challenges, Higginson and Hunter outlined four considerations that every healthcare leader should address when developing a business plan for virtual care that is both sustainable and scalable.