US Providers Accelerating Spending on Health IT Software, AI

Healthcare providers in the United States are intensifying their investments in IT and software technologies, with a striking 80% of healthcare executives noting significant spending increases in the past year, as per the Bain and KLAS 2023 Healthcare Provider IT Report. A survey of 201 US healthcare executives revealed that 75% anticipate continued growth in software and technology spending over the next 12 months. This signifies a shift in strategic priorities, with 56% of respondents ranking software and technology among their top three priorities, up from 34% in 2022.Investment trends vary based on provider size, with large health systems and academic medical centers. Primary areas of investment include clinical workflow optimization and revenue cycle management. Notably, patient engagement is gaining significance, especially among digitally advanced healthcare providers aiming to enhance the patient experience. These organizations are also exploring data platforms to seize long-term opportunities such as data monetization and value-based care.