Improving Revenue Cycle Management with True AI and Machine Learning

AI (generative AI, in particular) is dramatically improving revenue cycle management by enabling staff to operate with unprecedented efficiency and comprehensiveness. We’re moving away from a world where people need to spend countless hours combing through medical documents to manually extract key information to put into a prior auth or other encounter. GenAI completes these processes in seconds and provides justifications with direct links to the relevant medical text for critical reliability. Automating tasks like data entry eases the administrative burden on staff, empowering them to operate at the top of their license and focus on higher-value activities. Ultimately, the integration of true AI and machine learning in RCM contributes to greater accuracy, reduced denials, and a better patient experience.