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The agency plans to roll out federal electronic health record systems at four Michigan facilities in mid-2026. Pre-deployment activities will kick off in the coming weeks. More than 18 months after the Veterans Administration paused new deployments of its Oracle electronic health record system to make critical improvements to the EHR and improve patient safety at five VA health systems, the agency announced Friday that it has improved veteran trust and clinician satisfaction. The agency said that during its EHR modernization program's reset period, it reviewed errors and worked with Oracle officials on hundreds of system improvements, updated contracts to hold the company accountable – which included monetary credits for failing to meet key performance accountability metrics – and instituted a new process to address system concerns when they arise.
McDonough told the House VA Committee in an update on the program reset that he anticipated having discussions before the end of the year about scheduling go-lives in 2025. Then the VA's Office of Inspector General said it determined that the VA and Oracle Health had been misaligned in their responses to system outages. In its audit report, the watchdog agency cited a lack of consistent response standards and weaknesses in several controls regulating configuration management and monitoring. OIG said action is still needed to prevent some EHR outages and mitigate risks to veterans in the VA's care.
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