The EHR Is Dead. Long Live the EHR Platform (2 Of 2)

When it comes to EHR market innovation, Bush clearly isn’t shy to call Epic “out of date,” and its approach “out of touch” with a market that is innovating as quickly as digital health. At the same time, in looking at the EHR market more broadly, Bush doesn’t believe anything actually went wrong with EHRs’ development. “They did exactly what they were born to do,” he said, in part to enable doctors to have full documentation of their claims. “Don't blame the prey for eating the lamb.”

The EHRs may be starting to realize they’re simply trapping themselves with their continual digging, but in fact the situation is deteriorating faster than they realize. There may be no way out of the basement for them, but there can be a bright future. It simply requires the EHRs to recognize the lesson of Mike Mulligan and Mary Anne, and to transform the role they play for their community.