Conversational Public Services: AI And Global Healthcare

The global healthcare sector faces significant challenges and opportunities. In its 2024 Global Healthcare Outlook report, Deloitte describes how the industry's transformation is being driven by technology, demographic changes and evolving patient needs. This is all happening against the lingering effects of the pandemic, rising costs and labor shortages.Across healthcare, technology and data are increasingly seen as key drivers of change. Specifically, the Deloitte report focuses on AI’s "potential to personalize patient interactions, streamline administrative and care processes, and free up clinicians to focus on complex procedures."