How Cleveland Clinic has Saved $133M in Physician Retention

In 2008, Cleveland Clinic instituted a peer-based coaching and mentoring program for physicians and scientists to promote a proactive approach to clinician well-being for allcomers, which officials estimate has saved the health system at least $133 million in physician retention alone in 2020. 

The Center for Excellence in Coaching and Mentoring runs two physician and scientist peer coaching programs, and the Mandel Global Leadership & Learning Institute provides coaching opportunities to all caregivers at the Cleveland Clinic Foundation. The two groups partner closely to ensure programming is complementary. 

"We actually created our own coaching framework at the Cleveland Clinic, founded on the International Coaching Federation's competencies," said Andrea Sikon, MD, executive director at Cleveland Clinic's Center for Excellence in Coaching and Mentoring. "We teach our physicians and scientists in our programs to use this framework in their peer coaching and mentoring relationships."