AMA - Telehealth Implementation Playbook

Telehealth has supported physical distancing efforts and helped to ensure that care continues to be provided to those who need it most by triaging low-risk urgent care and follow-up appointments while maintaining continuity of care, especially for chronic disease and behavioral health patients who may require routine check-ins. By reducing unnecessary visits to health care environments, we can curb the exposure to and transmission of infectious disease, while helping to keep our front lines safe and ensure they have the resources needed to take on this immense challenge. Telehealth has been particularly crucial throughout the current pandemic.

Before you embark on your telehealth implementation, it’s important to understand what telehealth is and how it’s impacting the world of health care.