Preparing for the Next Generation of Electronic Health Records

Health care organizations have realized the initial benefits of digitizing records, but health care leaders should prepare for the next generation of EHRs. Many of our interviewees felt that change is already underway, particularly with the opportunities that cloud native EHRs and a platform ecosystem approach can provide. Health systems should think more holistically about EHRs within the context of their current digital technology investments and identify what capabilities could improve the experience for consumers and clinicians. They also should develop a plan to test new capabilities and workflows, potentially with health care and technology partners.