Telehealth Use Will Depend on Continuing Pay for Unpaid Provider Work

Telehealth Use Will Depend on Continuing Pay for Unpaid Provider Work

During the COVID-19 pandemic, policies supporting telehealth use led to enhanced access to healthcare. To allow providers to extend and patients to receive virtual care, these changes in legislation provided a financial foundation for services.

Although financial factors influence telehealth success, limited research exists surrounding whether they limit use and adoption. This study aimed to identify the relationships between reimbursement patterns and telehealth engagement among providers and patients. Research from December 2022 indicated that, among other issues, US healthcare executives note that reimbursement serves as a limiting factor for increasing the use of telehealth. In a survey of 38 executives seeking information on telehealth barriers, 26 percent noted that reimbursement was a common issue.

Medigy Insights

During the COVID-19 pandemic, policies were implemented to support the use of telehealth, improving healthcare accessibility. These legislative changes provided a financial framework that allowed healthcare providers to offer virtual care and patients to receive it. However, the impact of financial factors on the utilization and adoption of telehealth remains relatively unexplored. This study aimed to examine the relationship between reimbursement patterns and engagement with telehealth among both providers and patients. A research conducted in December 2022 revealed that reimbursement was identified as a significant limiting factor by US healthcare executives, hindering the wider implementation of telehealth. In a survey of 38 executives focused on telehealth barriers, 26 percent highlighted reimbursement as a common issue.


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