Telehealth Most Commonly Used for Follow-ups, Behavioral Healthcare

Most Americans are engaging in telehealth for follow-ups from a prior appointment and behavioral healthcare, according to a new survey. Conducted by global commercial real estate and investment management company JLL, the survey polled 4,017 US residents from April 19 to April 28. Of the respondents, 51 percent were female, and 49 percent were male. Further, 29 percent were Baby Boomers, 28 percent were Millennials, 25 percent were Generation X, and 15 percent were Generation Z. Twenty-eight percent lived in urban settings, 24 percent in rural areas, and the rest in suburban settings.

The survey results show that 42 percent of respondents said they had a telehealth appointment in the last year. This figure has dropped slightly from the 2022 JLL Healthcare Patient Consumer Survey, which showed that 45 percent said they had a telehealth appointment in the last year.