Telehealth and Virtual Tools Deliver High-Quality Care to Rural Veterans

Telehealth and Virtual Tools Deliver High-Quality Care to Rural Veterans

The use of telehealth and virtual tools by the VA is transforming healthcare delivery for rural veterans, who face unique challenges such as longer travel times and limited access to specialists. VA's Office of Connected Care leverages innovative technologies like VA Video Connect for secure video telehealth appointments, remote patient monitoring through Home Telehealth, and the My HealtheVet online portal. The VA App Store offers over 50 mobile apps to manage healthcare needs, including Annie for medication reminders and the PTSD Coach app. To bridge the digital divide, VA provides internet-connected tablets and ATLAS locations for virtual appointments. This telehealth approach extends trusted care beyond traditional settings, with over 770,000 rural veterans benefiting from 2.9 million telehealth episodes of care in fiscal 2023, highlighting its impact on improving access and quality of care for rural veterans nationwide.

Medigy Insights

The VA's Office of Connected Care leverages telehealth and virtual tools to address healthcare challenges faced by rural veterans, including longer travel times and limited access to specialists. Innovative technologies like VA Video Connect enable secure video telehealth appointments from smartphones or computers. Remote Patient Monitoring allows vital sign data sharing for remote health monitoring. The My HealtheVet portal and VA App Store provide online access to manage care needs. VA bridges the digital divide with internet-connected tablets and ATLAS stations. This approach extends trusted care beyond traditional settings, benefiting over 770,000 rural veterans with 2.9 million telehealth episodes in fiscal 2023, improving access and quality of care nationwide.


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