Retailers and Health Systems Can Improve Care Together

This article emphasizes the potential for collaboration between retailers and health systems to address shortcomings in healthcare delivery, particularly highlighted by the COVID-19 pandemic. It argues for partnerships offering comprehensive care beyond the current focus on convenience, suggesting a shift towards home-based services. Examples include Best Buy's alliances with health systems to facilitate in-home care technology and data sharing initiatives. Leveraging data integration between retailers and health systems could enhance clinical care and customer experience. The article advocates for more widespread partnerships to fundamentally transform healthcare delivery and better meet the needs of consumers, employers, and insurers.