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It's RPM, Hospital at Home and Virtual Walk-in for United Health Services Hospitals
United Health Services Hospitals is a health system serving South Central New York and based in Vestal, New York. Its virtual healthcare program began in July 2019 with the launch of the UHS Virtual Walk-In.
The Virtual Walk-In was a direct to patient offering for minor acute complaints. Zipnosis was chosen as the technology platform because of its ability to combine an asynchronous adaptive interview process with a step-up to video.
The provider organization implemented a remote patient monitoring program focused on management of chronic diseases such as hypertension and congestive heart failure.
Since the launch of Twiage, United Health Services Hospitals has averaged more than 10,000 cases per year of ambulance-to-ED telehealth communications. The Hospital Care at Home program has had more than 700 patients, and it monitors for decreases in inpatient length of stay and readmission rates.
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