Is The Waiting Room A Relic With AI-Powered Telehealth?

Is The Waiting Room A Relic With AI-Powered Telehealth?

The modern marvel of telehealth is both a product and an outgrowth of our ability to perform medicine in innovative ways that better serve patients and doctors. This is the premise of the new book I coauthored Skip the Waiting Room: How Telehealth Will Transform Medicine for Patients and Doctors (Fast Company Press, 2024) with Dr. Talib Omer, Jared Sheehan, and Chris Rovin, founders of QuickMD, a telehealth company that rose to prominence during the COVID-19 pandemic.What’s so exciting about telehealth, beyond its ability to mitigate the hassles of legacy care exemplified in the swimmer’s ear tale, are the novel ways it can customize health care when combined with artificial intelligence.

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Beyond assuaging the strain on doctors and patients alike in our antiquated legacy care model, telehealth, when combined with AI and big data, reorients care from sickness to wellness. Remote patient monitoring is central to this idea. For as the Arizona Telemedicine Program explains, “Monitoring devices such as the Apple Watch, Google Fit, and other wearables are being used to collect patient information and other vital signs like heart rates, sleep patterns, and physical activity levels. This data is then transmitted to a secure server where it can be accessed by primary care physicians, specialists, and other health-care providers.”


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