Hospital-at-Home Program Helps Island Health Boost Patient Satisfaction

A full 100% of patients and family caregivers said they'd recommend the remote-monitoring experience to family and friends, says a leader from the health system, who will explain more at HIMSS22. Island Health is the publicly funded healthcare provider in the southwestern portion of the Canadian province of British Columbia. Island Health's hospital-at-home program was created to determine whether treating acute-care patients in their own homes is as effective as in-hospital treatment.

The program was launched to enable patients to receive safe, effective care virtually and in-person from providers experienced in hospital medicine and acute care. Hospital-at-home programs have been successfully implemented across the globe but have yet to achieve critical mass in North America.

The benefits of hospital-at-home programs can include a more patient-centered approach to hospital care, lower rates of hospital-based complications, such as infection, and reduced pressures on hospital beds and emergency departments.