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Today’s innovative home-based care providers are leveraging technology in meaningful ways to accommodate patient preferences and improve care. They’re also streamlining provider workflows, reducing preventable hospital readmissions, and positively impacting staff satisfaction and retention. Examining how home-based care has successfully deployed technology to support clinicians and patients can offer ideas to other care providers for strengthening service delivery across the continuum.Digital channels can be used to identify and bridge gaps in care that can occur after care transitions, such as medication conflicts or sudden worsening in symptoms – even subtle changes in pulse or respiration. Remote technology can trigger protocols for medical stabilization so patients and providers can avert a health crisis, avoid a potential emergency department visit, and ultimately decrease care costs.
Innovation happens at a fast pace, so keeping patient safety, privacy, and preference at the forefront is critical. Achieving full-scale adoption of a new technology is always challenging, as is the commitment of capital and human resources needed to identify, deploy, and hardwire new technologies into our operations.To avoid new tools, systems, or services because of an aversion to change does a disservice to the patients who could benefit from them. Home-based care’s diverse technology applications demonstrate how exploring innovative virtual solutions can help deliver the highest-quality care across the continuum, advance patient well-being, and improve patient and staff experience.
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