Healthcare Organizations Find New Ways to Collaborate and Care for Patients

Healthcare Organizations Find New Ways to Collaborate and Care for Patients

Virtual care and meeting platforms combine with collaboration hardware are enhancing care team communication and patient care.Staff members at Moffitt Cancer Center, headquartered in Tampa, Fla., had already adopted Zoom as a collaboration tool in 2019 when they decided to test whether it could work as a telemedicine solution for cancer patients.Telemedicine and collaboration tools provide a massive opportunity to better coordinate patient care as well as expand healthcare access to many populations, from those who have difficulty traveling to underserved communities. However, for patients, there are still barriers to overcome. A recent PwC healthcare survey found that 4 in 10 consumers were hesitant to participate in virtual visits. And, for the uninsured, none reported attending a virtual visit in the past 12 months.

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After Moffitt’s telehealth pilot using Zoom in 2019, the team there built a secure telehealth infrastructure using Zoom-based software, including Zoom Meetings, Zoom Team Chat and Zoom Webinars.The internal application development team created a solution that recognizes when a Zoom appointment is created. The system then automatically sends the appropriate notifications to both the provider and the patient.


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