Expanding Access to Virtual Care Technology Is Next Up for Health Systems

Expanding Access to Virtual Care Technology Is Next Up for Health Systems

Health systems are debating the future of virtual care technology and what expanding into other departments would look like in practice.The 2025 HealthLeaders Virtual Nursing Mastermind program participants are meeting in Atlanta, Georgia, to discuss implementing virtual nursing programs and what the future of those programs will look like.The program consists of CNOs and other nurse and technology leaders from influential health systems across the country who are all at various stages in their virtual nursing journeys, and who are innovating with new technologies and solutions.Since last year's run of this Mastermind program, the participants have made great strides toward integrating virtual nursing into care delivery. However, it's clear that virtual care is expanding well beyond nursing, and other departments want in on the action.

Medigy Insights

For many of the participants, virtual care tech largely lives within the nursing department, but there are many avenues that could be taken to incorporate use from other staff.Expanding access to the tech could cause confusion around who gets to enter the patient's room at what time, and it could potentially conflict with the bedside nurse's time with the patient. This would also create a need to manage those interactions, which could potentially be solved by a queuing system based on priority.


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