Achieving Fluid Telehealth: How to Create a Virtual Care Infrastructure that Supports Patients and Providers

The shift to virtual care is a hot topic in healthcare, with organizations grappling to adapt. A recent panel discussion featured experts George Mathew from DXC Technology, Atif Chaughtai from Red Hat, Marlon Harvey from Cisco, and patient consultant Stacy Hurt. They explored the future of virtual care and necessary infrastructure, highlighting the potential of AI in scaling telehealth. One panelist likened the reliance on fee-for-service to an addiction, illustrating the difficulty of transitioning to value-based care. Key areas for organizations to address include infrastructure, privacy and security, connectivity, and data access/interoperability to effectively prepare for the evolving virtual care landscape.