4 Lessons for Navigating a New Reality

Strategy and innovation leaders from hospitals and health systems across the country recently came together to share lessons learned and plans for the future as the field moves from response through recovery and on to rebuilding. The virtual “Navigating a New Reality” program Sept. 14-16 from the AHA Center for Health Innovation and the Society for Health Care Strategy & Market Development generated a wealth of insights for health care leaders. Here are four key lessons from the program. Given the exponential growth that nearly all providers achieved during the pandemic, speculation has begun about what long-term changes may result for regularly engaging consumers remotely. Charlotte, N.C.-based Atrium Health has a solid idea of where it’s headed. In April, it launched a hospital-at-home model for patients with moderate to mild symptoms to free up hospital beds for its sickest COVID-19 patients while providing 24-hour comprehensive care remotely.