Patient Financial Services in a Post COVID-19 World

The Coronavirus (COVID-19) has created new challenges for the healthcare industry revenue cycle leaders both personally and professionally. As we become more unified as a community, now is the time to rethink our values and our vision for the future.

The Clinical discussion will include the new coding requirements for COVID-19 cases, changes in telemedicine, and the impact on denials and audits. The Financial discussion will include the impacts on cash flow, receivables, and the self-pay patient population. The Operational discussion will include the impacts on staffing, productivity, and third-party vendor support.

Steve will present two Bluemark solutions that can help providers to mitigate some of these challenges both today and into the future. Bluemark’s MAPS Self-Pay Management platform allows providers to identify all potential reimbursement revenue in the most efficient and cost-effective manner.