Seven Steps to Fix Your Referrals

Seven Steps to Fix Your Referrals

IT resources are in high demand – and bandwidth is tight. This webinar will bring together data from several market studies to examine how IT leaders in healthcare can mitigate these challenges by:

  • Building a best in class IT Service Desk
  • Managing teamwork across IT tickets and projects
  • Improving self-service/knowledge base adoption
  • ITSM: why Change Management matters
  • Facilitating teamwork using online collaboration tools
  • Instituting a formal PMO and project intake process


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