mHealth Helps Compass Medical Get a Complete View of Patient Care

A Massachusetts-based health system that saw a more than 50 percent decrease in office visits during the height of the coronavirus pandemic is using mHealth to make sure patients are still getting the care they’re supposed to be getting.

Compass Medical, a six-office, 90-provider healthcare network serving roughly 80,000 patients in the southeastern part of the state, is tracking care visits that trigger electronic notifications on a connected health platform supplied by PatientPing. The platform enables the health system to coordinate and manage care for a wide range of patients – including those with multiple chronic care needs – who might be visiting the hospital instead of their primary care provider.