Health IT Leaders Talk Pandemic Pivots, Progress and Best Practices

In the earliest days of COVID-19, healthcare’s response involved rapid and unprecedented change, from the wide adoption of telehealth to the creation — almost overnight — of new units for triage and intensive care. Now, more than six months after the World Health Organization declared a pandemic, health systems are taking stock to assess what has worked, what can be improved and what is likely to remain in place.

HealthTech recently spoke about the ongoing shifts with Marley and two other leaders in health IT and security strategy: Steven Godbold, vice president of operations and COO at East Tennessee Children’s Hospital, and Mitchell Parker, executive director of information security and compliance at Indiana University Health.