Making the Transition to Telehealth: What You Need to Know

The world of healthcare is always evolving, but the COVID-19 global pandemic has forced the industry to adapt to certain changes at a faster pace than usual. Healthcare facilities that weren’t using telehealth services had to implement them almost overnight.

Before you can test the new telehealth technology with patients, you’ll need to ensure your staff is comfortable with it.

For example, set up training drills on a day when you won’t be seeing patients. This will help your staff become familiar with the system and how it works in a real-time setting without their day-to-day work distractions.

Once you’ve implemented the new tech, reach out to patients with upcoming appointments, and tell them how their visit could be affected by the new protocols.