Health Providers Seek New Tech, Data to Enhance Electronic Medical Records

Providers have spent an egregious amount of time investing in the [electronic medical record] and expecting it to be the be-all-end-all platform that all end-users are going to engage with, and that has not been realized to this point. What the EMR serves as is a system of records for clinical experiences for an individual with a certain provider. So provider systems are beginning to realize that there is a whole host of technology available to us today that can be an uplift to what the EMR is very good at doing and can contribute additional capabilities and services.

Lastly, providers are beginning to realize the value of software-as-a-service and cloud-based systems so that there is less capital expenditure, and it's more of an operational expense to implement new technology that they may not have the time, capacity or staff to manage. So it gives the provider a much easier trajectory to implement new and innovative capabilities into their systems to better serve their customers.