Automating Patient Financial Clearance Cuts Denials, Boosts Payments

Patient financial clearance is meant to provide a seamless patient experience while ensuring a smooth revenue cycle for providers. But more often than not, the process can be drawn out, burdensome, and even result in barriers to care delivery.

Leveraging capabilities in its practice management platform from MedEvolve, South County Urological implemented dashboards outlining the information and tasks needed to be done before a patient even stepped into the office, including referrals and updated insurance information.

With workflow automation, staff at South County Urological are overcoming the challenges of the referral process, which hinges on the actions of other practices and providers.

Workflow automation also ensures staff are verifying demographic and insurance information, any prior authorization needs, and a patient’s financial responsibility days before the patient arrives for his appointment. The last benefit has particularly improved revenue cycle management.