Four Reasons Your Practice Needs a Virtual Waiting Room

Technology has accelerated changes in healthcare as a result of the public health crisis, offering patients convenient and safe ways to stay connected to their doctors.

Now, in addition to telehealth visits, virtual waiting rooms have emerged as a way to help patients continue to socially distance through the check-in process before attending a visit in person or online.

A virtual waiting room is a remote way for patients to:

• Check-in for appointments (in-person and virtual visits).
• Complete necessary paperwork digitally.
• Receive instructions and safety protocols for in-person visits.
• Be notified of when and where to go once their doctor is ready to see them in the exam room.