Adding New Patients is Good, but Retaining Them is a Better Idea!

As a medical practice owner, what’s the one thing your practice counts on? The answer is – patients!

While every medical practice needs to acquire new patients, it is equally critical to retain patients, as the acquisition costs are five times more than the retention costs. Patient retention is an essential component of a complete patient life cycle – it helps bring patients back to your practice after their initial visit. A patient retention strategy includes retention ideas and tips to keep the target audience loyal to the medical practice and keep the practice on top of its game. Here are some of the best practices and patient retention strategies that successful medical practices implement.