Training Clinicians and Residents to Succeed in Value-Based Care

As providers and payers invest in the move from volume to value, they are facing the reality that clinicians are lacking when it comes to training, education, and technology specific to enabling value-based care over fee-for-service.

Area of focus for residents looking to better practice value-driven care is training in virtual care. Understanding and embracing rapidly evolving virtual care models is mission critical considering the increased role that telehealth will play in outpatient care. Inpatient care will always be a crucial part of delivery, but taking care out of the hospital and to the patient is a trend to understand and prioritize.

While many skill sets learned during residency apply to all models of care, there are areas of expertise that must be perfected specifically for virtual patient care like how to build patient trust and credibility when not face to face.