Seamlessly Integrating Telehealth Into Care Delivery

While telehealth is a powerful technological tool that markedly expands the definition of “point of care,” many healthcare organizations were ill-equipped to accommodate the dramatic shift within their traditional clinic ecosystems. Numerous caregivers, despite months of ‘practice,’ continue to struggle with integrating the technology into pre-pandemic workflows. Critical attributes of excellent care, such as maintaining effective patient-caregiver interaction and gaining access to objective data like vital signs, remain as real challenges.

This virtual visit zone should be designed to enhance the experience for the patient. The quality of the audio, video lighting, and background can greatly impact of someone participating in a virtual call. If there’s one thing the pandemic has shown us about video meetings is how frustrating and distracting these factors can be if they become an issue.