What’s The Best Way to Discuss Value-Based Care with Patients?

Discussing value-based care with patients can benefit from a linguistic makeover, according to recent findings by advocacy group United States of Care. They discovered that terms like "quality-focused care" resonate more positively with patients. This suggests a need to rebrand the concept of value-based care, particularly in patient-provider interactions. Value-based care has been gaining ground in the US healthcare system, with November 2022 data from the Health Care Payment Learning and Action Network revealing that 59.5 percent of healthcare payments are linked to quality or value, while the remaining 40.5 percent are fee-for-service payments. USofC's latest research delves into how patients perceive this shift and how providers can communicate the principles effectively. The survey found that most patients appreciate the concept but prefer different terminology. Providers can clarify how value-based care operates and its benefits, such as emphasizing preventive and personalized medicine tailored to individual needs.