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@ShahidNShah
@ShahidNShah
How One Medical Delivers Culturally Competent Chronic Disease Management
A team-based chronic disease management problem helps One Medical home in on the unique needs and preferences of patients, delivering on culturally competent care. “In a traditional healthcare system, a lot of providers don't have the capacity to actually empower the member or the patient,” Patel told PatientEngagementHIT in a Zoom call. Most clinicians know that. They want to get to know their patients on this level, but they are resource-limited. A 2022 report from The Physicians Foundation showed that nearly every surveyed doctor sees the utility of understanding patient social determinants of health, but workforce shortages and limited time keep them from digging deeply with patients. And patients are directly feeling the consequences of those limitations. Villaflores particularly felt limited when getting diet advice from clinicians who were only really equipped to home in on Western cultures and diets.
Medigy Insights
One Medical utilizes a team-based approach to address the unique needs and preferences of patients in chronic disease management, thereby delivering culturally competent care. According to Patel, in a traditional healthcare system, providers often lack the capacity to empower patients due to resource limitations. While clinicians recognize the importance of understanding patient social determinants of health, workforce shortages and time constraints hinder deeper engagement. Consequently, patients experience the consequences of these limitations, such as receiving diet advice that primarily focuses on Western cultures. One Medical aims to bridge these gaps by employing a team-based approach that enables a more comprehensive understanding of patients' cultural backgrounds and preferences.
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