Q&A: Payment Changes Key to Sustaining Telehealth Gains, Prisma Health Chief Digital Officer Says

The coronavirus pandemic has forced U.S. healthcare providers to dramatically increase their use of digital tools, but doing so requires more than just flipping a switch. Organizations are not only challenged with accelerating the purchase and rollout of technology, but also addressing the digital divide that still exists in many areas. As chief digital officer at Prisma Health, a large not-for-profit health system in South Carolina, Dr. Nick Patel has been at the forefront of expanding telehealth services to different patient populations. He spoke with Modern Healthcare Managing Editor Matthew Weinstock.