Strategies for Sustaining Digital Healthcare Payment for Healthcare Organizations

The pandemic galvanized the modernization shift in healthcare as well – perhaps to an even greater degree than other sectors. The clearest example here is the rapid adoption of telehealth, which grew exponentially from the beginning of this year, including remote primary care appointments, therapy sessions, and retail clinic consultations.

Organizations quickly sought ways to deepen EHR integration to share patient healthcare data across different electronic systems seamlessly. With the sudden shift to digital systems, organizations have accelerated long-term strategies. Patients have come to expect innovations such as contactless payments and storing a payment method on file.

Create a digital front door across all points of patient engagement. A digital front door provides easy access points, including online self-scheduling and mobile pre-registration and check-in, as well as electronic payments and consumer settings for automated reminders for follow-up appointments.