What OSF HealthCare Considers when Making Digital Health Tech Decisions

Healthcare is really hard. It's harder than people think it's going to be,” said OSF HealthCare’s Brandi Clark at the American Telemedicine Association’s (ATA) annual Nexus conference earlier this month.With these words, Clark, vice president of digital care for OSF OnCall Digital Health, neatly summed up the core reality for those navigating the increasingly complex healthcare landscape. Even retail and technology mammoths are not immune to the unique challenges of the healthcare industry, with Walmart shutting down its health center and virtual care operations and Amazon pivoting to an aggregator role within the telehealth arena.For health systems like OSF HealthCare — whose core business it is — surviving and thriving amid the fast-paced evolution of healthcare requires continually re-evaluating and reconfiguring strategy, particularly digital health strategy.