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How Providence is Leveraging RPM to Alleviate Clinician Burnout
Clinician burnout is a long-term stress reaction, according to the American Medical Association. Symptoms can include emotional exhaustion and depersonalization. While rates of physician burnout were already on the rise, they reached new heights during the COVID-19 pandemic. A survey, which polled 2,500 US physicians between December 2021, and January 2022, shows that nearly 63 percent of physicians had at least one manifestation of burnout in 2021, compared with 38.2 percent in 2020 and 43.9 percent in 2017. The use of virtual care technologies also skyrocketed during the pandemic. And while virtual care can alleviate some burdens on physicians by providing flexibility in their workflow, it can also add tasks and make care delivery more overwhelming. Ensuring that RPM implementation did not exacerbate burnout was a key focus for Providence as it implemented and scaled RPM services, according to Eve Cunningham, MD, group vice president and chief of virtual care and digital health.
Medigy Insights
Clinician burnout, a prolonged stress response, has become increasingly prevalent, especially during the COVID-19 pandemic. The American Medical Association states that symptoms may include emotional exhaustion and depersonalization. A survey of 2,500 US physicians conducted between December 2021 and January 2022 revealed that approximately 63 percent experienced burnout manifestations in 2021, compared to 38.2 percent in 2020 and 43.9 percent in 2017. The pandemic also led to a surge in virtual care technology adoption, offering flexibility in workflow but potentially overwhelming physicians with additional tasks. Providence, while implementing and expanding remote patient monitoring services, focused on mitigating burnout risks. Dr. Eve Cunningham, the group vice president and chief of virtual care and digital health, emphasized this concern.
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