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Telehealth programs are so focused on connecting the patient with the provider that they sometimes forget about the other person in the room: the caregiver. And that’s a problem. Family members and friends who care for loved ones can help improve care management at home by playing an active role in telehealth, either through helping the patient or contributing their own insights.
In addition, the growing ranks of caregivers in the US are facing their own health issues, particularly stress, and could greatly benefit from telehealth services that address their needs. So what steps should a hospital or health plan take to include the caregiver in a telehealth program?
Continue reading at mhealthintelligence.com
Before COVID-19, patient expectations for the hospital experience were never higher. But in the midst of this pandemic, it’s never been more important to employ technologies that help patients feel …
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