Long-Term Lessons From the Rapid Ramp-Up of Telehealth

The 2020 rapid ramp-up of telehealth technology for virtual visits was unprecedented. Never has a technology been so quickly implemented and adopted within the physician community. In fact, within six weeks of the initial COVID-19 outbreak, nearly half of all physicians were treating patients through telemedicine. 

Medical groups that rapidly implemented and used telehealth in response to the COVID-19 pandemic learned important lessons for optimal practice workflow, practice operations, remote patient monitoring (RPM) and revised technology considerations for the long-term optimization of virtual patient visits. It’s important for practice leaders to understand these best practices, since telehealth is here to stay for most Level 1 and Level 2 visits.