How to Address Social Determinants of Health — Start With Texting

One of the most daunting challenges facing healthcare organizations today is how to improve care results and patient outcomes for those negatively impacted by social determinants of health (SDOH). Defined simply, these are the conditions in the places where people live, work, and play that affect a wide range of health risks and outcomes.

A digital patient communication system powers automated texts for appointment reminders to help reduce no-show rates, patient recall messages to get underserved populations the care they need, and group messaging to easily communicate targeted preventative care education to specific patient demographics. 

In place of time-consuming phone calls, staff are able to connect with patients in a way that’s less intrusive and is more likely to drive desired results.