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With modern technology, not even the most welcoming office can humanize healthcare the way a virtual house call can. For years, we’ve assumed that physicians and patients must sit together in the same exam room to develop personal, trust-filled relationships. But COVID-19 has proven that communication technology can create enormously personal connections. In fact, virtual care may help deepen physician-patient relationships simply because it invites care conversations into the comfort of patients’ homes within the context of their daily lives.
There are a variety of ways practices can reach out to patients that don’t involve the actual visit. Here a few of the most popular methods used to connect with patients virtually.
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Digital tools are changing the chronic care landscape, says Dr. Richard Milani, chief clinical transformation officer of Ochsner Health System.
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