Tackle the Financial Burden of Covid-19 With Patient-Tailored Payment Plans

Meeting consumer-driven expectations for healthcare services is not an easy task considering hospital and health system revenues have declined abruptly due to the Covid-19 pandemic.

With an understanding of each patient’s financial circumstances, providers should use a structured methodology to identify the most appropriate payment plan for each patient or guarantor. A patient-tailored payment plan results in improved front-end patient cash collections, as well as a positive patient experience.

Patient payments solutions are evolving to make the financial aspects of healthcare easier for both patients and providers. Employing a patient-centric approach to the patient financial experience is essential to efficient, cost-effective, timely healthcare under any situation, and the Covid-19 pandemic has only reinforced this need.