How to Create a Patient-Focused Telehealth Experience

The Covid-19 outbreak is shining a massive spotlight on the healthcare industry’s need for virtual services. In response to the pandemic, telemedicine has expanded rapidly, as it fulfills the unique need of allowing providers to continue care while bypassing the health risks of in-person treatment. 

Many providers feel overextended and underprepared when it comes to implementing viable telehealth solutions—but these solutions may be exactly what allows them to continue serving patients and keep their business afloat. Telehealth is here to stay—and remote care strategies must be clearly communicated, well-executed, and purposefully aligned with patient needs and expectations.