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@ShahidNShah
It’s no surprise that the pandemic has brought telehealth to life like never before. When used effectively, telemedicine can be a powerful vehicle to drive patient access, action, and adherence. It can be convenient, efficient, and comforting to conduct a virtual visit at home. However, telehealth is not a one-size-fits-all solution.
The transition to telehealth must be made with great care, or it will only worsen existing issues faced by underserved and under-resourced communities that are already disproportionately impacted by healthcare access issues. Logistical challenges such as a private space within one’s home or basic health literacy can impact one’s ability to take advantage of telehealth visits.
Hospitals and health systems should serve these patients in an alternative manner and be well equipped to offer a hybrid care model, where physical care joins digital care to create a cohesive experience for both patients and providers.
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