3 Ways to Reach Your Care Coordination and Communication Goals

Losing track of patients after they’ve been referred to a secondary care provider is a major problem for accountable care organizations (ACOs) and a common, recurring foundational mission for value-based organizations, making it an obvious starting point for improved care coordination and better referral management processes.

This lack of insight is harmful for patient outcomes and detrimental to the success of an organization created to deliver accountable care, as you have no way of holding providers accountable when referrals don’t result in appointments.

Once your value-based organization is tracking the patient referral process and identifying where your referrals are going, this phase takes your care coordination capabilities to the next level.

In addition to establishing your tightly connected network and improving care coordination processes, ACOs and other value-based organizations must start to enforce narrow networks.